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If you have a questions about your account, or require an immediate response, please call (888) 569-9909, or send us an email.

eBanking Assistance

If you are currently working with an agent regarding your eBanking account, click here to share your computer screen.


First Bank Financial Centre (FBFC) recognizes e-mail as a simple and cost effective method of communication. However, requests and inquiries requiring immediate attention should not be sent by email, as a bank representative may not be available to immediately review your email message. If you need to notify FBFC of something pursuant to your account agreement(s) email messages will not serve as a sufficient method for any requirement imposed on you to provide written or telephonic notice. Further, email messages may not be used to place a stop payment on a check, cancel a bill payment, request account transfers, change an address, or report lost or stolen banking codes, cards, or checks.

Private, personal, and account information, such as Account Number, Password, PINs, or Social Security Numbers, should never be sent by e-mail.

Correspondence will not knowingly be collected or responded to if you are under the age of 13.